Student Services

Click on a link to be taken to the entry below.

www.eiu.edu/~housing/: This web site provides an application for residence hall room and board, applications are also available from the University Housing and Dining Services Office. University Residence Halls and Dining Services are designed to provide for the student’s education outside of the classroom. The basic philosophy is the development of the total student. Professionally educated resident directors are available in each of the residence halls to aid in the residents’ adjustment both to group living and to the University. Most residence hall rooms are designed for double occupancy although singles, triples, and deluxe doubles are available, as are the four- and six-person suites in Stevenson Hall. The following lists the maximum capacity of each hall:

Application for admission to the University does not constitute an application for housing. Residence hall accommodations are granted on a priority basis, determined by the date of housing application and deposit and the student’s year in school. More specific information regarding University Residence Halls will be mailed upon request by the Office of University Housing and Dining Services.

Residence Hall Fees

Housing Deposit
A $50 housing deposit must accompany an application for residence hall accommodations. The deposit will be held by the University as a damage fee and a guarantee of contract fulfillment. Twenty-five dollars of the deposit is an application fee and is non-refundable even if a student is not admitted to the University. Twenty-five dollars of the deposit will be refunded upon written request and in accordance with the terms of the contract.

Family/Graduate Student Housing

The 154 University Apartments consist of 100 one-bedroom and 54 efficiency apartments. All utilities including local telephone, direct internet service, and cable television with a movie channel are furnished by the University and are included in the rental rate. The apartments are designed to provide inexpensive living facilities for families and single graduate students, and non-traditional students.

2002-2003 rates are as follows: $1643 per semester for a one-and-one-half-room furnished apartment; $1730 per semester for a two-room apartment; $1532 per semester for a super efficiency apartment. Additional information may be requested from the Office of University Housing and Dining Services.

All assignments are made on the basis of date of application for housing according to the eligibility requirements listed below. A $125 deposit, which includes a $25 non-refundable application fee, must accompany the application form.

The eligibility requirements are:

• Applications from student families and single graduate students are considered first.
• To be eligible to live in University Apartments, an applicant must be enrolled in at least five semester hours. If a resident drops below the five semester hours, the assignment will be cancelled.
• Applicants must prove their eligibility for a University Apartment assignment by providing the Office of University Housing and Dining Services with a certified courthouse copy of their marriage license. A minister’s copy or a Xerox copy without the appropriate seal will not be acceptable. In the case of single parents, a certified copy of the child’s (or children’s) birth certificate will be required. The above-mentioned information is required prior to assignment.
• When all eligible applicants who are student families and single graduate students have been assigned, consideration will be given to single undergraduates who have either completed 90 semester hours or are at least 25 years of age.

University Court

www.eiu.edu/~housing/: This web site provides rental rate amounts. University Court, a University-owned apartment complex composed of 145 apartments in 11 separate buildings, offers apartment living for sophomores, juniors, seniors, and graduate students. Rental rates for University Court apartments do not include the cost of electricity or water. Local telephone service, direct Internet service, cable television basic service (including a movie channel), and trash removal are included. To apply for an apartment in University Court, contact the apartment office, located in University Court, at 581-8000 or stop by between 9 a.m. and 4:30 p.m. Monday through Friday.

www.eiu.edu/~acatest/: Academic Assessment and Testing provides information and registration materials for national tests such as the ACT Assessment (ACT), College Level Examination Program (CLEP), Graduate Management Admission Test (GMAT), Graduate Record Examination (GRE), and Miller Analogies Test (MAT). Academic Assessment and Testing also is responsible for the registration and administration of the Writing Competency Examination (WCE). Students register for the WCE in the Office of Academic Assessment and Testing. The telephone number is (217) 581-5986. In cooperation with faculty bodies, the office is responsible for administering the University-wide program of assessment of student learning outcomes.

www.eiu.edu/~disablty/: In accordance with Section 504 of the 1973 Rehabilitation Act and the ADA of 1990, all students with disabilities admitted to the University are provided as nearly as possible with an educational experience equivalent to that provided for all other students. The University wishes to make any reasonable accommodation to allow participation in collegiate life by those persons broadly defined as disabled. Students who believe they may need assistance should contact the Assistant Director of the Office of Disability Services for answers to questions concerning accommodations, auxiliary learning aids, and physical accessibility. Students will be required to submit diagnostic information regarding the disability so that the most appropriate accommodation can be arranged.

Students should contact the Assistant Director as soon as they have decided to enroll at the University so that documentation can be completed before an accommodation is required. In every case in which accommodation is requested, advance notification is recommended to ensure that timely arrangements can be made. All records of disability are maintained in strictest confidentiality. The telephone number is (217) 581-6583.

www.jobsrv.eiu.edu/: Career Services, located in the Human Services Building, assists students and alumni in the areas of career planning as well as job placement. The offices provides individual career counseling, an extensive Career Library, job fairs, and online services that provide job listings, internship opportunities, and job search resources. Career Services maintains a close liaison with hiring representatives from education, business, industry, and government in order to provide the latest professional networks and hiring information to students.

Most services are free of charge, including the Career Library, job fairs, individual counseling, and portions of the online resources. A minimal fee is required for full service registration that provides total access to the online job database and for participation in campus interviews. Full service registration should be initiated early in the graduate curriculum so that full service access can be used throughout the graduate degree period.

www.eiu.edu/~civil/: The Office of Civil Rights, Affirmative Action, and Diversity (1011 Old Main) protects the civil rights of all students, faculty, and staff. Discrimination against any individual on the basis of race, color, gender, religion, age, national origin, ancestry, marital status, disability, veteran status, and sexual orientation, as well as sexual harassment, are prohibited by civil rights laws. The Office will assist any individual who feels that these rights have been violated.

The Office provides education to the campus on issues relating to cultural diversity and to sexual harassment, and regularly holds class presentations, training workshops, and discussions on these issues for faculty, staff, residence assistants and students.

www.eiu.edu/~counsctr/: The Counseling Center provides free, confidential services to enrolled students struggling with personal issues. Concerns frequently presented by students include relationship problems, depression, being overwhelmed by feelings of anxiety and stress, eating disorders, and difficulty adjusting to university life. Counselors also provide crisis intervention to students experiencing psychological emergencies and consult with parents, faculty, and staff who are concerned about a student’s well being.

The Counseling Center is staffed by a caring, diverse group of psychologists and counselors who are dedicated to helping students derive maximum benefit from their experiences at EIU. The telephone number is (217) 581-3413.

www.eiu.edu/~booth: This web site provides the most current status of services and collections and a wealth of electronic publications. Booth Library, the general library of the University, is named in honor of Miss Mary Josephine Booth, who served as Head Librarian at Eastern from 1904 to 1945. A comprehensive program of Library Services is offered to students, faculty and citizens of Illinois.

The library collection consists of more than 955,245 cataloged volumes, approximately 1.3 million microtexts, as well as maps, music scores, and pamphlets selected to support the University’s educational mission. The government documents collection includes United States and Illinois State publications. Booth Library is also home to the Coles Ballenger Teachers’ Center housing K-12 curriculum materials, an extensive juvenile collection, and a variety of non-print materials related to teachers and teaching. Leisure-time reading interests are served through materials from the general book, serial, and newspaper collections, as well as the latest best sellers, films, and popular materials. The general book collection and the periodicals collection are arranged according to the Library of Congress classification scheme.

Following a $22.5 million renovation and expansion completed in 2002, Booth Library has been transformed into a state-of-the-art facility. Patrons can enjoy many enhancements, including study and conference tables wired for data and power, more student study areas and new group study rooms, improved accessibility including three elevators, and browsable media collections. User guides and collection location maps are available in print and from the library’s web site at www.eiu.edu/~booth.

Booth Library’s public catalog is part of ILLINET Online (IO), the statewide network of 56 academic libraries. Additional electronic systems provide online access to a variety of periodical and subject databases. For the university community, interlibrary loan services supplement Booth Library’s resources by making available materials that are owned by other libraries. IO may be accessed from the library’s web site, listed above.

Reference Services provides professional help to students and faculty in their use of the library and its resources. The Reference department provides individualized assistance, instructional materials, orientation tours, and (by appointment) specialized research clinics. Web, phone, and fax access may be used to contact Reference staff.

Library Technology Services provides students with non-print media materials, open computer labs, and technology training workshops. The department makes available non-print materials such as sound recordings, CDs, DVDs, and videos. Study carrels equipped for independent viewing and listening are provided in the area as well as rooms for group listening and viewing. The open computer labs have many computers for patron use, equipped with a variety of software packages and Internet applications. Library Technology Services provides the university community with computer training and technology workshops in its E-Classroom.

Circulation Services will assist you in charging out and returning materials to Booth Library or other libraries in Illinois. Library materials must be returned when due to avoid fines. All library fines and charges must be paid promptly. Failure to do so will result in the loss of borrowing privileges throughout the statewide library system, and an unclear academic record may result.

The library staff invites you to use the facilities for work, study, research, and recreational reading. Librarians are available to provide personal assistance to all library users, assist in locating materials or find information, and instruct in efficient use of electronic resources. Always ask the library staff when you cannot locate something or when you need help in getting started on a research project.

Library Hours

Persons calling (217) 581-6423 may obtain a list of library hours by recorded message, which is updated each Friday. During academic vacation periods, library services usually are available Monday through Friday, 8 a.m. to 4:45 p.m. A calendar of the library’s hours of operation is published annually and made available in both print form and on the library’s web site.

www.eiu.edu/~health/: The Health Service, located in the Human Services Building, provides full- and part-time students with outpatient medical services. Departments within the Health Service consist of Primary Care, Women’s Health, Nursing Triage (including Tel-A-Nurse telephone triage), Preventive Medicine, Laboratory, X-ray, Pharmacy and Health Education Resource Center.

Services are available Monday through Friday, 7:30 a.m. to 6 p.m. and Saturday, 10 a.m. to 2 p.m. During the summer, Health Service is available between 8 a.m. and 4 p.m., Monday through Friday. The cost of visits to the Health Service and use of the pharmacy is supplemented by the “Health Service” student fee, with minimal charges for some services, equipment and/or medications. Services available to students at the Health Service include: medical treatment, exams and consultation, laboratory and x-ray procedures, x-ray copies, pharmacy services, over-the-counter medications, non-returnable medical supplies, TB testing, flu shots, allergy injections, women’s health exams and consultation services, STI exams, immunizations, ECG, health information, programs and student involvement through peer education programs. Please contact the Health Service for additional information, (217) 581-3013.

www.eiu.edu/~commdis/clinic/clinic.htm: The Speech-Language-Hearing Clinic is housed on the second floor of the Human Services Building. Under faculty supervision, senior and graduate students majoring in Communication Disorders and Sciences obtain required clinical practice by working with speech-language-hearing impaired adults and children. A full range of diagnostic and treatment services is available. Diagnostic services include assessment of speech, language, and hearing processes. Treatment services for speech, language, hearing disorders including aural rehabilitation, and classes for reduction of foreign accent are provided. The services are available to University students and to children and adults in East Central Illinois. Except for University students, there is a fee for services.

www.eiu.edu/~finaid/text/stuins.htm: By action of the Board of Trustees of Eastern Illinois University, each student registered for nine or more (on campus) hours and all graduate assistants under contract to the University are assessed a fee for group health and accident insurance administered by the University Student Health Insurance Office. Students who register for six, seven, or eight (on campus) hours may purchase the insurance coverage during the first ten class days of each term (first five days of summer term) providing they meet other eligibility requirements. Dependent and/or spouse coverage is not available.

Insurance is available for all three terms of the calendar year. Insured students attending Spring term who wish Summer coverage and do not plan to enroll Summer term or plan to enroll part-time (less than nine hours), must apply for this insurance through the last day of final examinations of the spring semester.

An insurance brochure describing details of the coverage is available in the Office of Financial Aid. Basically, the group policy provides for a lifetime maximum of $10,000 for any one accidental bodily injury or illness and $5,000 combined lifetime maximum for mental illness and substance abuse treatment. The Plan is considered secondary or excess insurance, meaning, if the student is covered by other valid and collectible insurance, all benefits paid by such insurance will be determined before benefits are paid by the EIU Plan.

Students with equal or better coverage may apply for cancellation of their student medical coverage by submitting a Student Health Insurance Petition for Cancellation to the Student Insurance Office (located in the Office of Financial Aid) during the first ten class days Fall/Spring semesters and during the first five class days of Summer term. Please note that students participating in the Inter-Collegiate Athletic Programs are ineligible for the medical coverage cancellation. In addition to completing a Cancellation Petition, students must present evidence of personal health insurance coverage. The exemption from the Student Health Plan will continue in effect until such time as the student requests reinstatement to the Plan or does not respond to a periodic request for verification that he/she continues to be covered by another health insurance plan.

All students enrolled for a minimum of 6 on-campus hours are eligible for re-enrollment in the EIU Student Health Plan by completing an application and making payment of the insurance fee within the first ten class days of either the Fall or Spring Term, and the first five class days of Summer Term. The insurance coverage will become effective the day application and payment are received. Please note that summer insurance coverage is available to all students who were insured during the prior spring term; otherwise, the student must be enrolled a minimum of 6 on-campus hours to be eligible for summer insurance coverage.

For reinstatement of the EIU Student Health Plan to become effective anytime during the semester, students must show proof of involuntary cancellation by their insurance plan within 30 days of the cancellation. For additional information, please contact the student insurance office located in the Financial Aid Office or call 581-5290.

www.eiu.edu/~textbks/: Basic textbooks for courses are rented to students through the Textbook Rental Service.

Students not returning textbooks by announced deadlines at semester or term ends are subject to fines. Lost textbooks must be paid for at full replacement cost. Students may also be required to pay for textbooks in which they have written or highlighted, which have been subjected to unusual wear, or which have been water damaged.

Graduate students may purchase rented textbooks until the official midterm published in the Class Schedule. Graduate students may purchase individual textbooks on a per course basis and are eligible to receive a pro-rata refund of the textbook rental fee for each course.

cats.eiu.edu: The main office for CATS is located at 1336 McAfee. The mission of CATS is to provide Eastern Illinois University with comprehensive services in the design, development, implementation, and evaluation of technology-enhanced materials in support of courses and programs. It also promotes and supports research and development of creative, innovative, and effective uses of established and emerging technologies by the university community.

The CATS staff members are committed to helping students, faculty, staff, and administrators at Eastern in the use of current and new technologies. Their goal is promote an academic environment conducive to the exploration and application of innovative uses of technology for teaching, research, and service. Their expertise extends to areas such as the identification and development of emerging technologies, learning theory for diverse populations, instructional design, computer programming, digital media, graphic design, computer-mediated communications, curriculum integration, and distance learning.

Students at Eastern are encouraged to contact CATS and to provide insights into meeting their technological needs, especially for instructional purposes. Examples could include the use of emerging technologies in the classroom, the creation of research and group presentations, the development of multimedia productions, and the utilization of delivery techniques relative to distance learning classes supported through the School of Continuing Education. Students are also able to directly use technology resources in many enhanced classrooms across campus supported by Media Services, including the TITLE Room (Technology-Integrated Teaching and Learning Environment) in 1205 McAfee.

CATS can also assist students with their training needs in various software applications. Graduate assistants are encouraged to participate in campus-wide TECnet workshops provided by the Instructional Support Specialists (ISS) so they can become better prepared to work with faculty in the various academic areas. Many training sessions are held in the CATS Training Lab in 1214 McAfee. Other training opportunities are also available to all students through the academic colleges and various service units across campus such as Booth Library and Instructional Technology Services (ITS).

CATS is a campus resource which wants to provide quality service to everyone at Eastern Illinois University. Technology is a dynamic field, so the ability of students and others at Eastern to deal effectively with changes in the use of technology will be critical to success in the future.