Jul 14, 2020  
2018-2019 EIU Undergraduate Catalog 
2018-2019 EIU Undergraduate Catalog [ARCHIVED CATALOG]

OSC 4340 - Strategic Quality Management.

(3-0-3) F. Fundamentals of the principles, philosophies, and tools of quality management. This course provides an overview of historical and current approaches including Deming’s principles, the Malcolm Baldrige Award, Six Sigma, and ISO 9000 with emphasis on understanding statistical process control, control charts, and acceptance sampling.

Prerequisites & Notes:
Junior standing, BUS 2810 with C or better, or permission of the Associate Chair, School of Business.

Credits: 3